Cookie Policy

Refura sp. z o.o.
Last Updated: November 12, 2025

1. Who We Are

This Cookie Policy explains how Refura spółka z ograniczoną odpowiedzialnością (Refura sp. z o.o.), Kalwaryjska 69 lok. 9, 30-504 Kraków, Poland ("Refura", "we", "us") uses cookies and similar technologies on Refura.pl (the "Website").

For information about how we process personal data more generally, please see our Privacy Policy.

2. What Are Cookies and Similar Technologies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They can be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored for a defined period).

We may also use similar technologies such as local storage, pixels or SDKs, which are treated like cookies under EU law when they store or access information on your device.

These technologies help us run our online store securely, remember your choices, understand how our Website is used and show relevant offers.

3. Who Is Responsible for Cookies?

Refura sp. z o.o. is the controller of personal data collected via cookies used on the Website, except where third-party providers act as independent controllers (e.g. their own advertising or analytics cookies). Cookie-related processing is carried out in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR)
  • Directive 2002/58/EC (ePrivacy Directive, Article 5(3)), as implemented in Polish law
  • The Polish Electronic Communications Law (Prawo komunikacji elektronicznej), which sets rules for storing information on users' devices and for electronic marketing

4. Types of Cookies We Use

We group cookies into the following categories:

Strictly Necessary Cookies

Required for the Website and online store to function.

For example, cookies that:

  • Keep you logged in
  • Remember what's in your cart
  • Handle checkout and payment flows
  • Keep the site secure and prevent fraud

These do not require your consent but you can't disable them via our cookie banner (only via your browser).

Preference (Functional) Cookies

Remember your choices, such as language, currency, region, or cookie settings.

If disabled, some features may not work as smoothly.

Analytics / Performance Cookies

Help us understand how visitors use our Website (which pages are viewed, how long, what causes errors), so we can improve it.

For example, we may use tools like Google Analytics to collect aggregated, anonymised statistics.

Marketing / Advertising Cookies

Used to show you personalised offers, measure ad performance and build audiences (e.g. Meta pixel, Google Ads).

These may track your activity across different sites and apps for advertising purposes.

We will only place analytics and marketing cookies on your device if you consent to them via our cookie banner.

5. Legal Basis for Using Cookies

For strictly necessary cookies, the legal basis is our legitimate interest in providing you with a secure, functional online store and in delivering services you request (Article 6(1)(f) GDPR), and the ePrivacy/Polish rules that allow cookies strictly necessary for a service you request.

For all other cookies and similar technologies (preference, analytics, marketing), the legal basis is your consent (Article 6(1)(a) GDPR), obtained through our cookie banner in line with ePrivacy and the Polish Electronic Communications Law.

You can withdraw your consent at any time. See section 7 below.

6. Cookies We Use

The exact cookies may change as we improve the Website. We keep this table up to date, but your browser's developer tools will always show the most current set.

CategoryExample PurposesExample Storage Period
Strictly NecessarySession ID, cart contents, CSRF security, payment routingSession or up to 1 year
PreferenceLanguage, region, currency, cookie preferencesUp to 1 year
AnalyticsPage views, sessions, device type, performance statistics14 months or shorter (e.g. GA)
Marketing / AdvertisingAd impressions, clicks, remarketing audiences, conversionsFrom session up to 13-24 months

If we use specific third-party cookies (e.g. _ga from Google Analytics, Meta pixel cookies like _fbp), we will list them with names, providers, and lifetimes in a more detailed table on the cookie settings page.

7. Consent Records and Proof of Consent

When you make a choice on our cookie banner, we automatically record:

  • Date and time of your decision (timestamp)
  • Which cookie categories you accepted or rejected
  • Your approximate location (derived from IP)
  • A unique session ID or anonymized user identifier
  • Your device type (mobile, tablet, desktop)
  • Whether you chose "Accept All", "Reject All", or "Customize"

Under GDPR Article 7(1), we must be able to demonstrate that you have consented. These records serve as proof of your consent and are retained for as long as we rely on that consent for processing, plus a reasonable time after for audit purposes.

Retention Period: We retain consent records for as long as we rely on the consent for processing, and for at least 2 years after to ensure we can demonstrate compliance during audits or investigations.

You can view or revoke your consent at any time via the "Cookie settings" link in the footer.

Legal basis for consent records: We process these consent records based on our legal obligation and legitimate interest in demonstrating compliance with GDPR Article 7(1) and applicable ePrivacy/PKE rules.

Accessing Your Consent Records

If you want to see what consent records we have about you, you can:

  • Request your consent history by contacting [email protected]
  • We will provide a record of all your consent decisions and timestamps within 30 days

You can also exercise your GDPR right of access under Article 15 by requesting all personal data we hold about you, including consent logs.

8. How You Can Manage Cookies

8.1 Your Consent Choices

When you see our cookie banner:

  • Accept all: consent to all non-essential cookies
  • Reject all: decline all non-essential cookies (equally easy as Accept)
  • Customize: choose categories individually

All buttons are equally prominent and easy to use. We do NOT use dark patterns, pre-checked boxes, or tricks to encourage acceptance.

8.2 How Our Cookie Banner Works

Our cookie banner is displayed on your first visit with the following features:

  • Non-essential cookies are disabled by default
  • You can accept all, reject all, or customize each category
  • "Reject" and "Accept" buttons are equally easy to click
  • You do not need to navigate through multiple screens to reject cookies
  • Your preference is saved so the banner doesn't reappear each visit

8.3 Granular Consent per Category

You can independently control each cookie category:

  • You may accept Analytics while rejecting Marketing
  • You may accept Functionality while rejecting all others
  • Your partial choices are respected. We only set cookies you consented to

If you later change your mind, you can update your preferences anytime.

8.4 How to Withdraw or Update Your Consent

You can withdraw or change your cookie preferences at any time by:

  • Clicking "Cookie settings" link in the website footer
  • Adjusting your preference in the cookie banner
  • Your new choice takes effect immediately

If you have questions about withdrawing consent, contact [email protected]

8.5 Cookie Settings and Preferences

Your choices are stored so the banner doesn't keep popping up. You can change your preferences at any time by clicking the "Cookie settings" link in the footer or a similar control on the Website.

8.6 Browser Settings

Most browsers allow you to:

  • Block all cookies
  • Delete existing cookies, or
  • Receive notifications before cookies are stored

Please note: blocking all cookies may impact the operation of some parts of the Website (especially checkout and login).

9. Third-Party Cookies

Some cookies are placed by third parties acting as independent controllers (for example, Google or Meta for analytics and advertising). These providers may use the information collected for their own purposes in line with their privacy policies.

Where cookies involve transfers of personal data outside the EEA (e.g. to the United States), we rely on safeguards such as Standard Contractual Clauses and additional measures, as described in our Privacy Policy.

We recommend that you also review the privacy and cookie policies of these providers.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time, for example if we introduce new cookies or if legal requirements change. If changes are significant, we will highlight them on the Website (for example in the cookie banner).

The date of the last update will always appear at the bottom of this page.

11. Contact

If you have questions about this Cookie Policy or how we use cookies:

Email: [email protected]

Postal Address:

Refura sp. z o.o.
Kalwaryjska 69 lok. 9
30-504 Kraków
Poland

This Cookie Policy is effective as of November 12, 2025.
Refura sp. z o.o. · Kraków, Poland

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Cookie Policy - Refura.pl